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TERMS & CONDITIONS

By using this website and placing an order, you agree to be bound by the terms and conditions outlined herein. Word and Blood is a sole provider of original physical products sold through this site; we do not permit resale of our products without prior written consent. If you are interested in reselling our items, you must contact us to establish a formal licensing agreement. All payments must be completed at checkout, and no customer accounts are required or supported on this site. We reserve the right to modify or discontinue any product or service at any time without notice. All content on this site—including designs, images, branding, and logos—is the intellectual property of Word and Blood and may not be used or reproduced without permission. Use of this site constitutes acceptance of these terms.

PRIVACY POLICY

We only collect personal information that you voluntarily provide when placing an order through our website. This may include:

  • Your name

  • Shipping and billing address

  • Email address

  • Phone number (if applicable)

  • Purchase details

 

All information is securely stored through our Wix-powered website editor and internal systems.

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We use your information solely for:

  • Processing and fulfilling your order

  • Communicating with you about your order, shipment, or returns

  • Responding to inquiries related to your purchase

 

We do not use your data for marketing purposes unless you have explicitly opted in (which we currently do not offer).

 

We do not sell, share, or distribute your personal information to any third party, including advertisers or marketing platforms.

 

Our website is hosted on Wix. While we have not enabled any cookies or tracking tools ourselves, Wix may use essential cookies or tools to help the website function properly. For details on Wix’s cookie use, please visit Wix’s Cookie Policy.

 

If you have questions about what data we store or wish to request deletion of your data, you may contact us at

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We may update this Privacy Policy from time to time to reflect changes to our practices or legal obligations. Changes will be posted on this page with the updated effective date.

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For questions, contact word.and.blood.official@gmail.com.

SHIPPING

We ship all orders through the United States Postal Service (USPS) and fulfill them ourselves within 2 business days. Customers may choose between standard shipping, which is charged at a flat rate, or USPS-calculated priority shipping. We ship both domestically and internationally, with delivery typically expected within 3–7 business days for U.S. orders, though we ask that you allow up to 14 days from the order date. A tracking number will be emailed to you once your order ships. We are not responsible for lost or delayed packages once they are in USPS’s possession, and we cannot replace items lost in transit. Please ensure your shipping address is correct at checkout, as we are not liable for orders sent to incorrect addresses. For questions, contact word.and.blood.official@gmail.com.

REFUNDS

We offer refunds only in the event that we send the wrong item. In such cases, we will cover the cost of return shipping, and a refund will be issued for the product price only—shipping costs are non-refundable. To be eligible, the incorrect item must be shipped back to us within 14 days of its delivery to the customer. Customers may also make a one-time exchange for an item of equal value, provided the item is shipped back within 14 days of delivery to the customer. To request a refund or exchange, please contact us at word.and.blood.official@gmail.com.

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